Frequently Asked Question

General Questions

Is MeWell licenced?

Yes, MeWell works with certified health professionals, including doctors, nutritionists, and mental health experts. We follow Kenyan laws for data protection and privacy.

How much does it cost/is there a free version?

There’s a free wellness quiz + basic features. Premium plans give access to specialists, more resources, and advanced features. Prices are set to be affordable compared to traditional hospitals.

Can I use it if I have a chronic condition (like diabetes or hypertension)?

Absolutely. MeWell has tools, specialists, and curated content to help you manage chronic conditions, tracking your vitals, getting dietary plans, and so on.

Is everything online / virtually delivered?

Mostly yes. Consultations, AI coaching, and content. For things that need physical presence (e.g. tests), meWell guides you to trusted providers.

Services & Treatments

How do I know which service is right for me?

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What therapies do you offer?

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How does acupuncture help with healing?

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Do you offer personalised wellness plans?

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Pricing & Appointments

How can I book an appointment?

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What if I need to reschedule?

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What payment methods do you accept?

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Can I use insurance for holistic treatments?

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